Support

Quality support services are part of VISIONKBE's commitment to your success.  Telephone, email, and fax technical support are provided with Maintenance Subscription.  Maintenance includes support, access to services updates and major upgrades. Support does not include consulting or training.

KBE support for products on maintenance
VISIONKBE's support is provided during normal business hours by knowledgeable staff dedicated to insuring the clients smooth and trouble free KBEWorks operation.  Our Support provides:

• Service Packs and version upgrades available for download
• Phone, email and online web support to clients on maintenance
• Submit software enhancements requests
• Submit service request

Evaluation copy support
Evaluation copy support is exclusively done by email and is available during the entire 30 day trial period.


You are on maintenance and need support?
Call (450) 274-6036 or send an email describing the problem you are having at support@visionkbe.com.

You are evaluating the software and have a question or need support?
Send an email describing the problem you are having at support@visionkbe.com.

VISIONKBE’s staff and technical support are excellent. They are knowledgeable, helpful and thorough. Questions are always answered; either immediately or in a timely manner.

Design engineer using KBEWorks

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